64ok Terms & Conditions
Please read the following terms carefully before using this platform. This document forms a legally binding agreement between you and 64ok.
1. Introduction & Applicability
These Terms and Conditions ("Terms") apply to all services, websites, mobile applications, and related activities of the 64ok platform. By using the platform to register an account, play games, conduct financial transactions, or access any feature, you automatically agree to be bound by these Terms.
64ok is a safe and reliable online entertainment platform designed for Bangladeshi users. We operate with full transparency and fairness at all times. If you object to any part of these Terms, please refrain from using the platform.
2. Eligibility Requirements & Account
2.1 Age Restriction
To open an account and use services on 64ok, users must be 21 years of age or older. 21+ No person will be permitted to use an account until their age is confirmed. Operating an account on behalf of a minor is strictly prohibited.
2.2 One Person, One Account
Each user may operate only one account. Opening multiple accounts under the same person's name is strictly prohibited. 64ok reserves the right to investigate multiple accounts operated from the same IP address or device and may suspend accounts if necessary.
2.3 Accurate Information
Providing accurate, complete, and up-to-date information at the time of registration is mandatory. Providing false information may result in:
- Immediate account closure.
- Cancellation of any accumulated bonuses.
- Suspension of withdrawals.
2.4 Account Security
It is your responsibility to keep your account password and login details confidential. Allowing anyone else to use your account is prohibited. If you suspect unauthorized access, notify the support team immediately.
3. Financial Transactions & Payment Policy
64ok supports Bangladesh's popular payment methods. All transactions are secured with SSL encryption.
3.1 Deposits
- Minimum deposit amount: ৳200 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- After a successful deposit, the balance is added to your account instantly.
- 64ok does not charge any processing fee on deposits.
3.2 Withdrawals
- Minimum withdrawal amount: ৳800.
- Withdrawal time: processing is generally completed within 15 minutes to 2 hours.
- Withdrawals will only be sent to the registered payment method.
- Withdrawals may be delayed if identity verification has not been completed.
3.3 Anti-Money Laundering
64ok is committed to preventing money laundering. A verification process may be triggered for suspicious activity. Users may be required to provide a national ID or other documents when necessary.
4. Bonuses & Promotional Offers
64ok offers various bonuses for new and regular users. These bonuses are subject to specific terms.
4.1 Welcome Bonus
150% bonus on the first deposit, up to a maximum of ৳20,000. Example: deposit ৳1,000 and receive ৳1,500 in bonus — total balance ৳2,500.
4.2 Wagering Requirements
A 20x wagering requirement applies on the bonus amount (on the bonus amount only). Example: if you receive a ৳1,500 bonus, you must wager a total of ৳30,000 (৳1,500 × 20) before withdrawing.
- Only the bonus amount counts toward wagering calculations, not the deposit amount.
- Bets on certain games may be counted differently toward the wagering requirement.
- The bonus must be used within the specified time period.
4.3 General Bonus Rules
- The welcome bonus can only be claimed once per account.
- Bonuses cannot be converted to cash until the wagering requirement is met.
- Attempting to abuse or exploit bonuses may result in bonus cancellation and account suspension.
- 64ok reserves the right to modify or cancel bonus offers at any time.
5. Gaming Rules
All games available on 64ok — slots, live casino, cricket betting — are governed by the following general rules:
5.1 Fair Play
Every game uses Random Number Generator (RNG) technology, which ensures neutral and verifiable results. 64ok is committed to fair play principles.
5.2 Technical Issues
If a game is left incomplete due to server or network issues, 64ok reserves the right to restart or cancel that round. Incorrect figures or results displayed due to technical errors will be corrected.
5.3 Prohibited Activities
- Playing games using software bots or automated methods.
- Colluding with others to manipulate game outcomes.
- Attempting to exploit system vulnerabilities for an advantage.
- Any form of fraudulent activity.
5.4 Cricket & Sports Betting
For sports betting, bet outcomes are determined based on reliable data sources. If a match is abandoned or postponed, 64ok will make decisions in accordance with established rules.
6. VIP Program & Rewards
64ok's VIP program has three tiers. Regular play allows you to advance to higher tiers.
🥉 Bronze Tier
Weekly cashback up to 0.4%. The entry-level tier for new members.
🥈 Silver Tier
Weekly cashback up to 0.8%. For regularly active players.
🥇 Gold Tier
Weekly cashback up to 1.2%. For members with the highest-level benefits.
7. Account Suspension & Closure
7.1 64ok's Rights
64ok may suspend or close an account without prior notice under any of the following circumstances:
- Evidence of a breach of the Terms is found.
- Fraudulent or suspicious activity is detected.
- False identity information has been provided.
- Evidence is found that an account is being operated on behalf of a minor.
- Multiple accounts are being operated by the same person.
7.2 User Rights
You may request voluntary closure of your account at any time. Contact the support team at [email protected] by email or via live chat. Please withdraw any available balance before closing your account.
8. Privacy & Data Protection
Protecting your personal information is a priority for 64ok. For details on how data is collected, used, and stored, please read our Privacy Policy.
8.1 Purpose of Data Collection
- Account verification and management.
- Ensuring the security of financial transactions.
- Improving platform services.
- Meeting legal and regulatory obligations.
8.2 Data Sharing
Your personal information is not sold or transferred to third parties. Limited information may be shared with trusted partners solely for the purpose of operating the service.
9. Limitation of Liability
The 64ok platform is provided on an "as is" basis. 64ok will not be liable for the following:
- Losses caused by internet connection interruptions.
- Account security breaches resulting from the user's own actions.
- Service delays caused by disruptions in third-party services.
- Financial losses resulting from the user's betting decisions.
- Unexpected service disruptions caused by technical errors.
10. Dispute Resolution Process
If you have a complaint or objection, 64ok follows the process below:
10.1 Step 1: Contact the Support Team
Report any issue first to the support team via 24/7 live chat or at [email protected]. Most issues are resolved quickly.
10.2 Investigation & Decision
For complex matters, 64ok will conduct an investigation and reach a decision after considering the views of all relevant parties. Related accounts or transactions may be temporarily suspended during the investigation period.
10.3 Final Decision
On all matters covered by these Terms, the decision of 64ok's management will be considered final. All decisions are made in accordance with fair play principles.
11. Miscellaneous Provisions
11.1 Language
These Terms are written in Bengali. In the event of any linguistic discrepancy, the Bengali version will be considered authoritative.
11.2 Severability
If any part of these Terms is found to be legally unenforceable, the remaining parts will continue to be fully effective.
11.3 Entire Agreement
These Terms, the Privacy Policy, and the Responsible Gaming Policy together form the complete agreement between 64ok and the user.
11.4 Contact
If you have any questions about these Terms, contact us at [email protected] or through the site's live chat. Our support team is available 24/7 in both Bengali and English.