Our commitment to safe and secure gaming

64ok Responsible Gaming —
Your safety is our priority

64ok believes that entertainment should always be safe and controlled. Use our tools and guidelines to ensure an enjoyable experience — for players aged 21 and above only.

Why is Responsible Gaming important?

Online gaming and betting have become a popular form of entertainment for millions of people in Bangladesh. 64ok wants this entertainment to remain healthy, controlled, and enjoyable. However, the opportunity for fun can sometimes turn into excessive addiction — which is harmful to individuals, families, and society.

That is why 64ok wants to send a clear message to every player: play games for enjoyment, not as a reliable source of income. Every bettor should set their own limits and stay within them.

Important warning: Gambling is not a solution to financial problems. Never bet with borrowed money or by breaking into your savings. Play within your means.

Our Protection Tools

Deposit Control

Set Deposit Limits

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it will take effect and no deposits beyond that limit will be possible.

Break Feature

Time-Out Feature

If you want to take a break for a while, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. During this time you will not be able to log in or place bets.

Self-Exclusion

If you feel that gambling is becoming an addiction, you can request to close your account for a set period or permanently. This step is kept completely confidential.

Age Verification

Strict Age Verification

Age verification is mandatory when registering at 64ok. Only individuals aged 21 or above may open an account and play. Access by minors is strictly prohibited.

Support

24/7 Support Team

Our support team is available around the clock in both Bengali and English. Contact us via live chat or email at [email protected] — for any concern.

Bet Limits

Control Your Bet Amount

Set in advance the maximum amount you can bet in a given session. This limit prevents you from placing unplanned large bets.

Recognise the Warning Signs

Gambling addiction often develops gradually. If you notice any of the following signs in yourself or someone you know, seek help promptly:

A tendency to bet more and more to try to recover lost money
Repeatedly failing when attempting to stop gambling
Hiding your gaming activity from family or friends
Betting with money set aside for bills or other responsibilities
Feeling restless or irritable when not gambling
Neglecting work, family, or social relationships to keep playing
Continuing to play even after significant losses

Build Healthy Gaming Habits

Following a few simple rules keeps gaming enjoyable at all times:

Set a budget before placing bets and stick to it — whether you win or lose.

Take regular breaks. Do not play for long stretches without stopping.

Never place bets when you are angry, sad, or under stress.

Think of gaming as entertainment, not a source of income.

Minimum deposit ৳200 — start with a small budget and move forward as you understand the situation.

How to Self-Exclude?

If you feel gaming is getting out of control, follow these simple steps:

Contact Support

Write to us via live chat or at [email protected] to let us know you want to self-exclude.

Choose a Duration

Temporary (1 month to 5 years) or permanent exclusion — let us know your preference.

Account Will Be Closed

The 64ok team will act promptly and close your account for the specified period.

Reactivation

Once the specified period ends, you can apply to reopen your account — this does not apply to permanent exclusion.

Deposit & Withdrawal Limits & Terms

64ok has transparent and clear financial rules that ensure responsible gaming. See the table below:

Item	Amount / Details	Method
Minimum Deposit	৳200 (per method)	bKash, Nagad, Rocket, Bank Transfer
Minimum Withdrawal	৳800	bKash, Nagad, Rocket, Bank Transfer
Withdrawal Time	15 minutes to 2 hours	All methods
Welcome Bonus	150% on first deposit, up to ৳20,000	20x wagering (on bonus amount only)

Example: Deposit ৳1,000 and receive a ৳1,500 bonus, giving you a total of ৳2,500. Before withdrawing the bonus, you must wager ৳1,500 × 20 = ৳30,000.

21+ Age Restriction

Only individuals aged 21 or above may participate at 64ok. The safety of minors is our highest priority.

Identity Verification

Age is verified at registration using a national ID card or passport.

Parental Controls

If you believe a minor in your household is accessing the site, please let us know.

Active Monitoring

If suspicious activity is detected, 64ok automatically reviews the account.

Support & Ways to Get Help

Gambling addiction is a serious mental health issue. If you or someone close to you is affected, do not face it alone — seek help. The 64ok support team is ready to guide you in the right direction.

Live Chat Support

Chat directly with 64ok's live chat in Bengali or English. We are available 24 hours a day, 7 days a week.

Email Support

For confidential assistance, email us at [email protected] — we will respond promptly.

Remember: Asking for help is not a sign of weakness — it is courage. Recovery from gambling addiction is possible, and 64ok is with you on that journey.

Common Questions About Responsible Gaming

Go to the Settings section of your account and set daily, weekly, or monthly deposit limits under the "Responsible Gaming" option. Once a limit is set, it takes effect immediately. Requests to increase a limit have a waiting period, but reducing a limit is instant.

Yes. Any funds remaining in your account at the time of self-exclusion will be returned to your registered payment method through the standard process. Withdrawals are generally completed within 15 minutes to 2 hours.

No. The minimum age at 64ok is 21. Anyone aged 18 or 20 is also not permitted to play on this platform. Age is verified using a government ID at registration, and accounts are closed if the rules are violated.

A Time-Out is a temporary break — usually from 24 hours up to 6 weeks. Once it ends, the account is reactivated automatically. Self-Exclusion is a longer-term and stronger measure — you can close your account for a set period or permanently, and no advertisements or promotional communications are sent during this time.

64ok's deposit limit applies across all payment methods together — whether you deposit via bKash, Nagad, Rocket, or bank transfer, it all counts toward the same limit. There are no separate limits per method — the limit is set on total deposits.

Start by contacting the 64ok support team — via live chat or at [email protected]. We will help you take the right steps and, if needed, point you toward professional mental health support. Remember, asking for help is a sign of courage.

Play safely and enjoy — with 64ok

Use the responsible gaming tools and enjoy 64ok's games with peace of mind.

Visit 64ok Casino Play Slot Games More questions? See FAQ

21+ For players aged 21 and above only. Play responsibly.

64ok Responsible Gaming — Your safety is our priority